luckyemma web store FAQ section

RETURN POLICY: *All Sales Final. We are offering new, unless otherwise described, items at steeply discounted prices. While we handle our sales with the highest professional standards, we are an online tag sale and are simply not set up to handle returns at this time. We take a lot of time to create complete listing information explaining the origin of an item and its condition as well as noting any significant flaws. *Of course, we will work to resolve any issues if there has been an error in our listing or if an item is grossly misrepresented. ~YOU MUST NOTIFY US OF A PROBLEM VIA E-MAIL WITHIN 3 DAYS OF RECEIPT. Our e-mail address is: Emmaraye12@yahoo.com More than anything, we want you to be pleased with your purchases from us. Please write us with any questions or concerns at: EmmaRaye12@yahoo.com

We accept Paypal payments only. You must have a Paypal CONFIRMED ADDRESS. We ship to Confirmed Paypal addresses only. If you are not able to CONFIRM your address through Paypal for any reason, please contact us prior to making your purchase to discuss possible alternative options. Thank you.

Please feel free to write us at emmaraye12@yahoo.com Thank you for finding us! We really appreciate your time. p.s. If you do not hear back from us right away, please try and resend your question. We are currently working on some kinks in our filter system and are trying very hard not to miss your correspondance!

In addition to the Feedback we have received from our customers here at eCrater, we have a stellar reputation we worked hard to build on ebay as well: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=emmaraye&ftab=AllFeedback&sspagename=STRK:ME:UFS

Once you have decided to purchase an item, complete the eCrater check-out process which will only give us your mailing address. VERY IMPORTANT: In order to complete payment, you will need to follow the link to your Paypal account, sigh-in and complete the transaction. Your work is done! *We never see your financial information! This is handled independently by Paypal. Your item will be carefully wrapped and shipped as soon as we receive confirmation of your payment from Paypal.